The
Southern Africa Tourism Services Association (Satsa), representing the
interests of the inbound tourism sector, has voiced strong disapproval in
response to the recent directive issued by the Department of Home Affairs
(DHA). The directive, implemented on December 21, 2023, has caused considerable
outrage as it compels visitors without visa renewals by February 23 to leave
South Africa promptly.
SA tourism industry outraged by sudden visa renewal changes 
The
abrupt shift in policy, overturning the previous 90-day extension provision
during the festive season, has drawn criticism for its perceived lack of
forethought. Individuals who arrived in October or November and anticipated
extending their stay are now faced with the unexpected requirement to depart by
the end of February.
Oupa
Pilane, Chairman of Satsa, condemned the directive, describing it as 'a
thoughtless directive' that demonstrates a disregard for the tourism industry.
He emphasized the detrimental impact on the country's economy, particularly at
a time when foreign capital from visitors is crucial.
Pilane
stressed the significance of visitors, often referred to as 'swallows,' who
contribute significantly to South Africa's economy by staying for up to 180
days. He highlighted their role as a substantial revenue source for the tourism
sector, which ranks as the country's third-highest GDP earner and boasts an
extensive supply chain creating numerous job opportunities.
In
addition to the criticism aimed at the DHA, Pilane also pointed to the
Department of Transport, citing its failure to address dysfunction at the NPTR
(National Public Transport Regulator). Delays in issuing operating licenses to
tourist transport operators have persisted despite offers of assistance and
attempts to engage constructively with the department.
Pilane expressed frustration, stating, 'Tourism is trumpeted as a priority by the government, yet this renegade department, and others like the Department of Transport, appear to be doing their utmost to shackle this critical sector, either with deliberate intent or through staggering ineptitude.
Highlighting
the need for urgent solutions, Pilane urged authorities to overcome delays and
dysfunction in regulatory processes, emphasizing the detrimental impact on the
tourism fleet. He called for collaborative efforts to address the challenges
faced by operators, emphasizing that the tourism industry deserves better
support and a cessation of self-inflicted setbacks.